Πολιτική απορρήτου

1. GENERAL

Η χρήση των ηλεκτρονικών σελίδων και υπηρεσιών πού παρέχονται στον επισκέπτη/χρήστη, από τον ιστότοπο petramarinou.gr, προϋποθέτει την ανεπιφύλακτη συμφωνία σας με τους παρακάτω όρους χρήσης, που ισχύουν για το σύνολο του περιεχομένου του συγκεκριμένου ιστότοπου. Συνεπώς, ο επισκέπτης/χρήστης οφείλει να διαβάσει προσεκτικά τους όρους αυτούς πριν από τη χρήση των υπηρεσιών του ιστοτόπου και εάν δεν συμφωνεί, οφείλει να μην κάνει χρήση των υπηρεσιών και του περιεχομένου του. Ο επισκέπτης/χρήστης παρακαλείται να ελέγχει το περιεχόμενο των όρων χρήσης για ενδεχόμενες αλλαγές. Η εξακολούθηση της χρήσης του ιστότοπου petramarinou.gr ακόμη και μετά τις όποιες αλλαγές σημαίνει την ανεπιφύλακτη, εκ μέρους του επισκέπτη/χρήστη, αποδοχή των όρων αυτών.

2. PERSONAL INFORMATION THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

2.1 VISITATION MONITORING

The website uses Google Analytics (GA) to track the activity of its visitors/users. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website.

Although GA records data such as your geographic location, device, web browser and operating system, none of this information makes you personally identifiable to us. GA also records your computer's IP address, which could be used to identify you, but Google does not give us access to this. Google is a third party data processor.

2.2 CONTACT FORMS AND EMAIL LINKS

In the event that you choose to contact us using the contact form or using an email link, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor. Instead, this data will be sent to us in an email message via SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS security protocol, which means that email content is encrypted before it is sent over the internet. Email content is decrypted by our local computers and devices.

2.3 ELECTRONIC NEWSLETTER

If you choose to subscribe to our email newsletter, the email address you submit to us will be forwarded to the Brevo platform that provides us with our email marketing services. Brevo is a third party data processor. The email address you submit will not be stored in the database within the website or in any of our computer systems.

Your email address will remain in Brevo's database for as long as we continue to use Brevo's services or until you explicitly request to be removed from the list. You can do this by using the unsubscribe link at the bottom of all newsletters we send you. As long as your email address remains in Brevo's database, you will receive periodic informational emails from us.

3. ABOUT COOKIES

3.1. WHAT IS A COOKIE?

The term "cookie" refers to a small data file consisting solely of a series of information in text form, which the website transfers to your web browser located on your computer's hard drive, either temporarily during your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.

Each cookie is unique to your browser and contains certain anonymous information. A cookie usually contains the name of the field where the cookie came from, the "lifetime" of the cookie and a value (usually in the form of a randomly generated unique number).

3.2. TYPES OF COOKIES

The main types of cookies that websites may use are described below

• SESSION COOKIES

  These are temporary cookies that remain in the cookie file of your device's browser only during your visit and are deleted when you close the browser.

• PERSISTENT COOKIES

  These remain in your device's browser cookie file even after the browser is closed, sometimes for a year or more (the exact length of stay depends on the lifetime of each cookie). Persistent cookies are used when the website administrator may need to know who you are for more than one visit (eg to remember your username or your website customization preferences).

• FIRST-PARTY COOKIES

  These are cookies that are installed in your browser and/or on your device's hard drive by the website you are visiting. This includes assigning a unique identifier to you for the purpose of tracking your browsing on the website. Website operators often use first-party cookies to manage visits and for identification purposes.

• THIRD-PARTY COOKIES

  These are cookies used by third parties, such as e.g. social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third-party cookies.

3.3. COOKIES ON THIS WEBSITE AND HOW TO MANAGE THEM

On this website, we use cookies to improve the experience of using the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies.

Here is information about the third-party cookies we use on this website, including how to disable them and how disabling them affects the functionality of the website.

3.4. GOOGLE ANALYTICS COOKIES

Google Analytics cookies are performance analysis/logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can tell us how many visitors use the site, the time and duration of access, and also provide information about how visitors navigate through the various parts of the site. This information helps us improve the way our website works. It is anonymous information and does not contain personal data.

The information collected by Google Analytics cookies about our website is transferred to and stored on Google servers in accordance with Google's privacy policy.

For more information regarding the Google Analytics service, please click on https://support.google.com/analytics/answer/6004245

You can disable tracking by Google Analytics by clicking on https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB

If you disable these cookies your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. Website operation will not be affected.

3.5. COOKIES FROM VIDEO SERVICE PROVIDERS (GOOGLE, YOUTUBE, VIMEO, ETC.)

These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service. If you disable these cookies, you may not be able to view embedded videos from our website.

4. HOW WE MANAGE YOUR PERSONAL DATA

At petramarinou.gr we prioritize the protection of your personal data and comply with the European General Data Protection Regulation (GDPR).

We have taken technical measures to ensure the protection of personal data during transmission, management and storage, but the nature of the internet is such that nothing can guarantee absolute protection. For this reason, you can also contact us by alternative means (e.g. by phone).

5. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA

If you have an account on this website or have left feedback in the past, you can request to receive an extracted file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security reasons.

To request the extracted file of your personal data or the deletion of your personal data, you can contact us using the contact form that you will find on the “Contact” page.

6. ABOUT THIS WEBSITE'S SERVER

All web traffic (file transfer) between this website and your browser is encrypted and transferred via the HTTPS protocol.

7. DATA BREACH

We will report any unlawful breach of this website's database or the database of any third party data processor to any and all directly concerned as well as the authorities within 72 hours of the breach, as long as it is apparent that the personal data stored in recognizable form, they have been stolen.

8. CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly notify our customers or visitors/users of our website of these changes. Instead, we encourage you to periodically check this page for any policy changes.

9. FINAL WEBSITE CONTROL DETAILS

Based on the requirements of International Organizations, the following information should be available on your site:

• FULL DESCRIPTION OF PRODUCTS - SERVICES
Have a full description of the products/services you provide.

• PAYMENT METHODS
In the Payment Methods, reference should be made to the possibility of payment via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners

• DISPLAY OF SIGNS (LOGOS) OF ACCEPTABLE CARDS
The logos of the cards (Visa, Mastercard, Maestro, American Express, Diners) should appear in the footer of the home page, or in the Payment Methods.

They should also appear when the customer completes his order, specifically at the point where the payment type is selected

• TERMS – CONDITIONS OF USE OF THE SITE

• REFUND / CANCELLATION POLICY

• PRODUCT DELIVERY POLICY

• SECURE TRANSACTIONS
There must be a security category, in which there will be a reference to the secure environment of the electronic payment platform "Nexi e-Commerce" in which the transaction is completed. An optional text is provided (Greek/English):

Greek: Όλες οι πληρωμές που πραγματοποιούνται με χρήση κάρτας διεκπεραιώνονται μέσω της πλατφόρμας ηλεκτρονικών πληρωμών “Nexi e-Commerce” της Nexi Payments Greece S.A. και χρησιμοποιεί κρυπτογράφηση TLS 1.2 με πρωτόκολλο κρυπτογράφησης 128-bit (Secure Sockets Layer – SSL). Η κρυπτογράφηση είναι ένας τρόπος κωδικοποίησης της πληροφορίας μέχρι αυτή να φτάσει στον ορισμένο αποδέκτη της, ο οποίος θα μπορέσει να την αποκωδικοποιήσει με χρήση του κατάλληλου κλειδιού.

English: All payments made using the card are processed through the electronic payment platform of “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

• ACCEPTANCE OF TERMS OF USE DURING THE TRANSACTION
Before going to the Bank's payment page, the customer must accept (with a checkbox possibly) the terms of use of your website. For your protection, it is recommended that the return/cancellation policy be mentioned in the terms accepted by the user.

• CONTACT INFO
• ADDRESS (street, city, country)
• PHONE NUMBER (fixed)
• E-MAIL
** The country (Greece) in the company's address should appear before transferring the customer to the Bank's payment page, or in the footer of the site.

• PROOF OF COMPLETE ORDER/TRANSACTION
The customer can print or save the transaction completion receipt shown on the screen as well as send an image or pdf of this screen.